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Representatives available between 8:00 AM - 5:00 PM
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PO Box 41314
Houston, TX 77241-1314
PLEASE NOTE: Stellar Bank will never request that you provide personal or financial information via unsecured e-mail or text. Please report to us any suspicious e-mails or text messages you receive that request personal or financial information and claim to be from Stellar Bank.
Cancel Debit/ATM Card
To speak to a live person to cancel your card: 888.297.3416.
Have a Concern? Let's Solve It.
Our goal is to always provide extraordinary service and build great relationships with our customers. If we ever fall short of your expectations, please give us the opportunity to make it right. Here are ways you can contact us. Plus, you’re always welcome to simply drop by one of our banking centers.
Website: Customer Complaint Form
Attention: Compliance Risk Management Team
9 Greenway Plaza, Suite 110
Houston, TX 77046