Stellar Bank is aware of the third-party global outage. Our online and mobile banking are operational, however, some systems or locations may be partially impacted. We apologize for any inconvenience and appreciate your patience.

Contact Us

Have questions or need advice? Let’s talk.

Ways to Reach Us



Representatives available between 8:00 AM - 5:00 PM


Have a question or need to contact a location?

Send Us a Message


Need customer support?

[email protected] 


PO Box 41314
Houston, TX 77241-1314


PLEASE NOTE: Stellar Bank will never request that you provide personal or financial information via unsecured e-mail or text. Please report to us any suspicious e-mails or text messages you receive that request personal or financial information and claim to be from Stellar Bank.

Find a Stellar Banking Center

We’re here for you, when and where you need us. You can make an appointment, or if you’d like to just walk in, that’s great too.

See Our Locations

Support for Your Debit / ATM Card

Card Activation

To activate a Debit Card, call 844.378.7564. Outside the US, call 713.499.1800 between 8:00 AM and 5:00 PM CST to speak with a representative.


Cancel Debit/ATM Card

To speak to a live person to cancel your card: 888.297.3416.

Fraud and Non-Fraud Disputes

For debit card fraud disputes and non-fraud disputes: call 713.499.1800 Monday - Friday 8:00 AM - 5:00 PM to speak with a representative; or click here to dispute a transaction or report fraudulent activity.

Traveling with Your Debit Card Outside of Texas?

Before you leave, contact us at 713.499.1800 and tell us your destinations and travel dates. We will update your debit card record to ensure you can use it while traveling.

Have a Concern? Let's Solve It.

Our goal is to always provide extraordinary service and build great relationships with our customers. If we ever fall short of your expectations, please give us the opportunity to make it right. Here are ways you can contact us. Plus, you’re always welcome to simply drop by one of our banking centers.

Website: Customer Complaint Form

Stellar Bank
Attention: Compliance Risk Management Team
9 Greenway Plaza, Suite 110
Houston, TX 77046

Phone: 866.427.9306

Learn More About Stellar Bank


Learn More


Learn More

Alternative logo

You Are Now Leaving Stellar Bank

Stellar Bank's website terms, privacy and security policies don't apply to this site you're about to visit. Please review it's website terms, privacy and security policies to see how they apply to you. Stellar Bank isn't responsible for (and doesn't provide) any products, services or content at this third-party site, except for products and services that explicitly carry the Stellar Bank name.

Please click Continue to proceed or Cancel to return.