Stellar Bank will be closed on Wednesday, June 19 in observance of Juneteenth.

Fraud, Online Banking Article

Send Yourself Money? That’s a Big Red Flag

Online Payment

Scammers are always creating new ways to steal your money. One of the recent scams utilizing peer-to-peer payment services is what’s known as the “Pay Yourself Scam.”

The gist of the scam is that someone pretending to be a representative from your bank or credit union tells you that there has been a fraudulent transaction and in order to stop it, you need to send yourself money with Zelle®. That sense of urgency really works in their favor and gets many unsuspecting consumers to act immediately.

The best way to avoid this scam is to know what to look for. Here’s how it unfolds: 

How the Scam Works

So how are the scammers diverting money to their account?

When you enroll with Zelle® initially or if you switch your enrolled U.S. mobile number or email address to a different account, your bank sends you a security code to verify your identity. In this scam, the fraudster pretends to be calling from your bank or credit union saying that they need this passcode to authorize your payment to yourself. That should be a big red flag to you. Your bank will NEVER ask you for this security code, nor will they ask you to send money to yourself.

If the scammer gets the one-time passcode, they can link their bank account to your U.S. mobile number or email address. Now the money you thought you were sending to yourself is sent directly to their bank account.

Staying Safe in a World of Scammers

How can you avoid being tricked? Always keep these tips front of mind:

If you detect suspicious activity regarding Zelle®, hang up and contact your bank or credit union directly at the number listed on the back of your bank-issued debit card, in your banking app, or on their official website.

To learn about other scams and ways to protect yourself, visit zellepay.com/pay-it-safe.

Related Content

Fraud, Fraud Prevention, Fraud Protection Article

Threats to Turn Off Water and Power Could Be the Work of Scammers

Threats to Turn Off Water and Power Could Be the Work of Scammers and What you need to know about utility scams

Fraud, Fraud Protection, Fraud Prevention Article

How Scammers Use Social Engineering to Steal Money

How Scammers Use Social Engineering to Steal Money And some ways you can spot them

Fraud Prevention Article

How You Can Take Control of What Data You Share in 2024

data privacy on your phone and computer
Alternative logo

You Are Now Leaving Stellar Bank

Stellar Bank's website terms, privacy and security policies don't apply to this site you're about to visit. Please review it's website terms, privacy and security policies to see how they apply to you. Stellar Bank isn't responsible for (and doesn't provide) any products, services or content at this third-party site, except for products and services that explicitly carry the Stellar Bank name.

Please click Continue to proceed or Cancel to return.