“We support people. We recognize the importance of mutual trust and respect as the foundation of our success as a company. We are keenly aware that the services we provide can substantially impact lives.”
– Beth Williams, Chief Executive Officer
32 Years of Mission-Critical Delivery
What started as a three-person operation in Houston has grown into a global enterprise supporting some of the world’s most complex and high-stakes missions. Today, TechTrans International Inc. (TTI) operates in more than 180 countries, delivering highly specialized language, logistics, and operational support to both government and commercial clients.
Founded in 1993 by Beth Williams, TTI began with a clear purpose: to support NASA with Russian language and travel logistics during the early years of U.S.–Russian collaboration in space. That foundational work shaped everything that followed. "It laid the foundation for the rigorous, dependable capabilities we've built over time," Williams says.
Over the past three decades, those capabilities have expanded significantly. TTI now supports agencies including NASA, the U.S. Army, the Defense Threat Reduction Agency (DTRA), and the U.S. Trade and Development Administration. Their services span translation, interpretation, travel logistics, on-site event coordination, and operational planning for critical missions — from responding to Ebola outbreaks in Africa to planning chaplain-led support programs for Army families. "We experience pivotal moments every day," Williams says.
Leading with the “Secret Sauce”
A strong culture starts with trust — and the belief that people do their best work when they’re empowered. That mindset has guided TTI from the beginning. Williams describes her team as the company’s “secret sauce” — the people whose expertise, judgment, and commitment make TTI successful.
“Our company’s success relies on customer service excellence that starts with the employees who directly serve our customers,” she explains. It’s a model that not only fuels the company's performance but also creates a sense of ownership. It’s a hands-off leadership style that empowers employees to use their judgment and act quickly without waiting for layers of approvals — making TTI agile and responsive, even in the most complex situations.
“The role of management is to support the employees and provide the resources they need to serve our customers,” Williams says. That investment and giving employees ownership has translated into long-term loyalty. “Some employees have been with the company for more than 30 years,” she adds — a testament to the culture of trust, respect, and purpose that TTI has cultivated over time.
"Customer First" in Every Language
Customer focus isn’t just a value at TTI — it’s a business model. Every process, service, and decision is built around one objective: meeting the customer’s needs.
That mindset is introduced on day one. “I meet with all new employees to personally explain customer focus as our primary objective,” Williams says. A rare practice, but one that reinforces the company’s expectations and values from the start.
The result is a deeply human approach to problem-solving. TTI employees form real relationships with their clients — whether they’re supporting NASA, coordinating overseas logistics, or working with local vendors.
“We are keenly aware that the services we provide can substantially impact lives — whether it be building emotional and spiritual resiliency among Army servicemembers and their families or ensuring physical safety. We accept our role in support of mission objectives that are vital to the interests of our customers and will do whatever it takes to ensure their success,” Williams says.
A Shared People-First Philosophy
More than 15 years ago, TTI found something rare in a banking relationship — a shared people-first philosophy. That alignment made Stellar Bank a natural fit then, and it's what's sustained the relationship as the company has scaled.
As TTI expanded into a global operation with increasingly complex financial needs, Stellar Bank provided the solutions and support to match. From international payments to strategic financing, the bank helped TTI maintain reliable, timely service for customers around the world.
“Stellar Bank has been there and supported us every step of the way with a customer service approach that is very similar to ours,” Williams says. “Jason Syrinek listens to our goals and challenges, anticipates our needs, and works with us to find creative solutions that sustain our corporate growth trajectory.”
From currency transactions to timely vendor payments, Stellar Bank provides the tools and flexibility to help them stay on track.
“We count on Stellar Bank to provide the financial solutions we need to deliver reliable, worldwide support for our customers,” – Beth Williams
Mapping the Route Ahead
Looking ahead, Williams remains committed to growing the company with purpose — not just for the sake of expansion, but to create long-term stability for the people who’ve made TTI what it is today.
“In return for our employees’ commitment and contributions to the company’s success, we are dedicated to continued growth that maximizes their financial stability and employment security,” she says. That growth includes extending their international footprint, developing new capabilities, and expanding their customer base — while remaining grounded in the values that have guided TTI from the beginning.
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